Professional Cleaning You Can Rely On ✦ ✦
Deep Cleaning • Maintenance Cleaning • Move-In / Move-Out ✦ ✦
Serving Nassau County & Long Island ✦ ✦
Residential • Commercial • Airbnb Cleaning ✦ ✦
Reliable • Detailed • Owner-Operated Service ✦ ✦
Professional Cleaning You Can Rely On ✦ ✦
Deep Cleaning • Maintenance Cleaning • Move-In / Move-Out ✦ ✦
Serving Nassau County & Long Island ✦ ✦
Residential • Commercial • Airbnb Cleaning ✦ ✦
Reliable • Detailed • Owner-Operated Service ✦ ✦
Professional Cleaning You Can Rely On ✦ ✦
Deep Cleaning • Maintenance Cleaning • Move-In / Move-Out ✦ ✦
Serving Nassau County & Long Island ✦ ✦
Residential • Commercial • Airbnb Cleaning ✦ ✦
Reliable • Detailed • Owner-Operated Service ✦ ✦
⇒ Payment – Payment is due upon completion of each service visit. We accept cash, zelle and checks. If payment is not received at the end of the service, a single reminder will be issued via text or email. If payment remains outstanding, the account will be placed on hold. Late fees and any additional charges will be added to the balance until it is fully resolved. Service will not resume until the account is brought current.
⇒ Cancellations – We require a 48 hours’ notice for cancellations or rescheduling. Late cancellations will incur a $40 fee. Same day cancellations or no shows may be charged up to 50% of the scheduled service. Emergencies will always be considered and handled with understanding with communicated promptly.
⇒ Access to home – Please ensure we have access to the property at the scheduled time. If we are unable to enter (no access, lockout, incorrect code or client unavailable when required), a $40 – $75 lockout fee may apply depending on time and travel reserved.
⇒ Service Condition – We do not handle hazardous situations including bio-hazards, pest infestations or heavy mold remediation, which require special services.
⇒ Service Adjustment – If there are areas that weren’t fully visible during the walk through, or special requests such as wall cleaning, inside appliances, or organizing specific areas. We are happy to accommodate these requests on the spot if there is time, please note that any additional work may result in a price adjustment. Changes will be confirmed before continuing. This ensures our team can provide the highest-quality cleaning while keeping pricing fair for both sides.
⇒ Satisfaction – If anything needs attention, please notify us 24 hours of service so we can address it appropriately. It is in our best interest to handle the matter respectfully when reported within the stated time frame.
⇒ Scheduling – Recurring appointments follow a flexible route base schedule. While service frequency is maintained, exact days and time may shift occasionally with advanced notice based on route planning and booking needs. We make every effort to accommodate preferred service days and maintain consistent scheduling when possible. If recurring services are repeatedly skipped, reschedule at short notice, or access is frequently unavailable, we reserve the right to adjust the service frequency, revise pricing, or discontinue recurring service under a revised agreement.
⇒ Right to Refuse or Discontinue Service – We reserve the right to refuse or discontinue service due to unsafe conditions, repeated payment issues, disrespectful behavior, or repeated policy violations.
⇒ Client Cancellations Rights – Client may cancel recurring service at any time with proper notice. Any schedule services already booked within the 48 hour cancellation window may still be subject to the cancellation policy above.
⇒ Cancellations – We require a 48 hours’ notice for cancellations or rescheduling. Late cancellations will incur a $40 fee. Same day cancellations or no shows may be charged up to 50% of the scheduled service. Emergencies will always be considered and handled with understanding with communicated promptly.
⇒ Access to home – Please ensure we have access to the property at the scheduled time. If we are unable to enter (no access, lockout, incorrect code or client unavailable when required), a $40 – $75 lockout fee may apply depending on time and travel reserved.
⇒ Service Condition – We do not handle hazardous situations including bio-hazards, pest infestations or heavy mold remediation, which require special services.
⇒ Service Adjustment – If there are areas that weren’t fully visible during the walk through, or special requests such as wall cleaning, inside appliances, or organizing specific areas. We are happy to accommodate these requests on the spot if there is time, please note that any additional work may result in a price adjustment. Changes will be confirmed before continuing. This ensures our team can provide the highest-quality cleaning while keeping pricing fair for both sides.
⇒ Satisfaction – If anything needs attention, please notify us 24 hours of service so we can address it appropriately. It is in our best interest to handle the matter respectfully when reported within the stated time frame.
⇒ Scheduling – Recurring appointments follow a flexible route base schedule. While service frequency is maintained, exact days and time may shift occasionally with advanced notice based on route planning and booking needs. We make every effort to accommodate preferred service days and maintain consistent scheduling when possible. If recurring services are repeatedly skipped, reschedule at short notice, or access is frequently unavailable, we reserve the right to adjust the service frequency, revise pricing, or discontinue recurring service under a revised agreement.
⇒ Right to Refuse or Discontinue Service – We reserve the right to refuse or discontinue service due to unsafe conditions, repeated payment issues, disrespectful behavior, or repeated policy violations.
⇒ Client Cancellations Rights – Client may cancel recurring service at any time with proper notice. Any schedule services already booked within the 48 hour cancellation window may still be subject to the cancellation policy above.